Service Level as Performance Indicator for Multiple Part Families in a Reconfigurable Manufacturing System

Reconfigurable manufacturing systems are recognized as next generation manufacturing systems capable of providing the exact functionality and capacity as and when required. The reconfiguration of the system depends upon the ease with which any machine can be added, removed or re-adjusted for upcoming configuration from any initial or outgoing configuration. The efforts required while changing any existing configuration to a new configuration have serious implications on the cost aspect as well. The complexity and economics involved in changing one configuration to another depend on the existing initial configuration and the new upcoming configuration required for subsequent production of part families. In the present paper, based on the different types of effort associated with the reconfiguration process, a new indicator of performance termed as “Service Level” is proposed. The proposed indicator is modeled for a multipart reconfigurable manufacturing system. The proposed methodology is demonstrated using a numerical example. The values obtained for service levels while switching from one configuration to another were calculated for a serial product flow line. Some of the important implications regarding service level evaluation and implementation are finally discussed.